FAQ

1. What is Teddy Tex and what products do you offer?

Teddy Tex is a fast-growing designer fashion brand in Bangladesh, founded in 2012. We specialize in premium fashion products and creative accessories, including authentic Dhakai Handloom Jamdani Sarees, Monipuri wear, dresses, Panjabis, scarves, hijabs, capes, gowns, and handmade products.

2. Does Teddy Tex provide sourcing and custom manufacturing services?

Yes. As an experienced sourcing agent, our expert team helps clients source and produce high-quality garments and fashion products within short turnaround times at competitive market prices.

3. What is the core mission of Teddy Tex?

Our mission is to achieve complete customer satisfaction by delivering top-quality garments on time, continuously improving product standards, and maintaining full commitment to social and environmental accountability.

4. Where is Teddy Tex located?

Our head office and sales/customer service center are located at Janatabag, Donia, Kadamtali, Dhaka, Bangladesh.

5. Are your traditional products, like Jamdani sarees, authentically made?

Yes, we take pride in offering genuine Dhakai Handloom Jamdani Sarees and Monipuri fabrics crafted by skilled artisans, ensuring authentic heritage quality and fine artistry.

6. Do you supply products for international buyers or wholesale?

Yes. Teddy Tex works as a manufacturer, supplier, and sourcing partner with an international reputation, serving both local customers and global clients according to their specific requirements.

7. How does Teddy Tex ensure product quality?

We strictly adhere to continuous quality control procedures, sourcing high-grade textiles and maintaining rigorous standards across all stages of manufacturing and crafting.

8. How can I place an order or contact customer support?

You can reach our team directly at our Dhaka head office, message us through our official website, or contact us via our official social media channels and customer service lines.

9. What makes Teddy Tex different from other fashion brands?

Our motto—"Creativity, perfect quality and service"—drives everything we do. We combine trendsetting designs with fair pricing, strict delivery schedules, and authentic craftsmanship.

10. Do you offer customized design options for bulk orders?

Yes, we accommodate custom specifications for bulk orders and sourcing inquiries. Please contact our customer support team to discuss your specific design and quantity needs.